We prioritize the safeguarding of all intellectual property rights, encompassing copyrights, trademarks, patents, industrial designs, and trade secrets. Our platform rigorously verifies product and image authenticity to ensure legal compliance. Nevertheless, given the extensive scope of our product catalog, inadvertent discrepancies may occasionally occur despite our stringent review processes.
Should you hold valid intellectual property rights or act as an authorized agent and identify potential violations within our listings, you are obligated to notify us without delay. Upon receipt of substantiated claims, we undertake to implement immediate corrective actions in accordance with applicable intellectual property laws.
To file a copyright or trademark complaint, please send the following details to email: [email protected]:
- Evidence of your identity, confirming that you are the rightful owner or an authorized representative of the product or image in question.
- A detailed description of the work or material, including the exact location on our website (product URL).
- Adequate contact information, such as your address, phone number, or email address, for us to communicate with you.
- A statement expressing your good faith belief that the disputed use is not authorized by the copyright or other intellectual property owner, their agent, or the law.
- Information identifying the intellectual property you believe has been infringed on our website (e.g., “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered on 1/1/04”).
- For trademark infringement, please include the trademark registration number or a link to the initial publication, the URL of the infringing work/image, and any additional proof of your ownership or authorization to use the trademark.
Please be aware that the email address [email protected] is reserved solely for copyright-related complaints. For other concerns, please contact our customer support team. We are committed to swiftly addressing any alleged intellectual property disputes and ensuring the defense of owners’ rights.
We genuinely appreciate honest and fair complaints and handle each one with the utmost gravity. However, submitting a false infringement notification may result in legal repercussions, including damages and attorney fees. If you are unsure about the material, we recommend consulting a legal expert before submitting a notice. We value your dedication to protecting intellectual property rights and look forward to working with you to ensure legal compliance.
